Tag Archives: error

Outlook 2003 Error: Your outgoing (SMTP server does not support SSL secured Connections)

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Symptoms: You are unable to send mail from Outlook and the error message you may receive is that your outgoing smtp server does not support SSL Connections.

Solution 1 of 2: Confirm your Email provider uses an SSL connection, if they do NOT use an SSL connection, go to Email Accounts > View or Change > Select your Account > Change > Select More Settings > Navigate to the Advanced Tab > And Uncheck SSL for outgoing mail server.

Solution 2 of 2: Your Server Requires an SSL Connection.   Go to Email Accounts > View or Change > Select your Account > Change > Select More Settings > Navigate to the Advanced Tab > Under Outgoing SMTP Server change the port from 25 to 465, make sure SSL stays checked.

The default port for SSL secured SMTP traffic is 465, many internet providers will block port 25 by default.

Plesk: Unable update mailbox: mailmng failed: Empty error message from utility

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Symptom: When attempting to add a new mail account you receive the following error message: Unable update mailbox: mailmng failed: Empty error message from utility

Solution: The error is caused by a security update released in Ubuntu for mysql 5.1.66, there is currently no Plesk fix for this error as of Nov. 13th, 2012. In order to resolve the error you must roll back 5.1.66 to 5.1.63.

Instructions can be found here for the temporary fix: Parallels Forum

Note: If Ubuntu 10.04 LTS is set to automatically install updates, every time it checks for updates it will patch 5.1.63 to 5.1.66 again.