igdpmd64.sys Blue Screen

Symptoms: The computer continues to receive a blue screen with an error in the file igdpmd64.sys at random times.

Solution: There is a known conflict between Microsoft Update KB2670838 and Hybrid Video cards which results in the system becoming unstable and displaying the notorious “Blue Screen of Death”.

1. Go to Control Panel > Add Remove Programs > Show Installed Updates

2. Locate KB2670838 and uninstall

3. Reboot the system

The system should now be stable.

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